Many small business owners today are using outdated methods to handle their businesses unaware of the newer tools available. Many already implemented these tools, you will suffer in comparison. After all, the goal here is to work smarter not harder while increasing productivity.

1) Slack
Slack offers team communication for the 21st century. This means gone are the days of group messages blowing up and getting 200 notifications at once, missing messages directed at you, and various groups all intermingled on the same set-up. The communication offers much more than just this core-functionality though.

2) GSuite
Google built the GSuite to serve as a total range of functionality for businesses. You can purchase your domain, set-up an email client, track analytics for your website, launch and manage ad campaigns, and much more with the apps in the GSuite and all for a low cost. Keeping all of your business needs centered around your branded domain and within the Google platform will give you the ease of mind to know everything is in one spot and taken care of.

3) GoCo
HR is messy, complex, and often paper-heavy. Many business owners these days are transitioning their HR workflows to modern all-in-one platforms like GoCo.io The internet-based human resources and benefits platform streamlines employee onboarding and off-boarding, document management, time-off tracking, performance management, compliance, and benefits administration. Integration with currency payroll and management software gives you the functionality you need without having to think about it and deal with paperwork.

4) GoodHire
Hiring staff can be complicated, especially for small businesses, since conducting background checks, identify verifications, reference checks, employment verifications, pre-hire skills tests, credit checks, drug screenings, driving record checks and education/degree verifications are all necessary. GoodHire does all of these things with no paperwork and just a few clicks on your smartphone. Plus, they deliver results in less than 24 hours. Expanding your team can be simple and in turn, will allow your operation to run better than ever.

5) Upwork
Some teams prefer to keep works as independent contractors rather than employees and for those business owners, there is Upwork. It allows business owners to hire freelancers for anything and everything. Whether you need web development, graphics designers, social media managers, etc. there is probably someone on Upwork who can help growth hack your company. Their review, bidding, and reference system allow you to have ease of mind in vetting anyone you choose to work with.

6) Quora
Quora is a crowdsourced Q&A forum. While this may sound eerily similar to Yahoo Answers, Quora requires all users to have verified identities and encourages respondents to include as much information about their background on their profiles. This means whenever you or your business has questions about anything out of your area of expertise, you can likely find an expert on Quora to answer your question for you.

7) Telzio
Telzio allows businesses to set-up an office phone system all via the internet. With Telzio, teams can manage calls and messages across their devices from any location. Combined with a web interface that is visual and intuitive, simple pricing with no lock-in or termination fees, Telzio offers a simpler way for businesses to establish, run and maintain a phone system for their employees.

8) Intercom
One of the most frustrating aspects of running a business, especially a website-based company, is the lack of communication with customers. Struggling to educate and understand consumers leads to problematic user interface decisions, lack of awareness of problems and desires, and poor user experience. Intercom offers a suite of functionality to give live chat, education, and more for your web customers, making it easier to interact, engage and communicate with your customers.

9) SalesLoft
SalesLoft helps you find and win more customers, especially if those customers are other businesses. Their software increases the efficiency and effectiveness of sales reps with a built-in sales dialer, email that is built for sales from the ground up, and deep integrations with the tools you’re already using like Salesforce. Overall SalesLoft helps build customer conversion and retention.

10) Trello
Trello, recently purchased by Atlassian, the makers of HipChat, for $425 million, is proving to be one of the top team and task management platforms around. With the ability to create various boards and cards, set due dates, add notes, etc. Trello allows structuring and keeping track of tasks to be as simple as possible. Offering a variety of plans, getting set up on Trello can be free for individuals and small teams and payment grows slowly depending on how fast you scale up the team size.